Privacy policy - Chez Fun Fou

Last update: October 30, 2025

1. Introduction

At At Fun Fou (“we”, “us”, “our”, “the Company”), we attach great importance to protecting your privacy and the personal information you entrust to us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with :

to the Act respecting the protection of personal information in the private sector (Bill 25 – Quebec)
to the Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)

By accessing the site chezfunfou.com (the “Site”) or by using our services, you accept the practices described in this policy.

2. Scope of application

This policy applies to all personal information processed by Chez Fun Fou, in particular in the following contexts:

navigation on the Site ;
requests for information or quotations ;
reservations, orders or transactions ;
marketing communications (with consent) ;
relationships with our customers, suppliers and partners.

It mainly targets people living in Quebec and Canada.

3. Definitions

Personal information any information relating to an identified or identifiable natural person.
Processing Any operation relating to personal information (collection, use, communication, retention, destruction).
Consent Free, informed consent given for specific purposes.
Privacy incident Unauthorized access, use, disclosure or loss of personal information.

4. Privacy Officer

In accordance with Bill 25, responsibility for the protection of personal information rests with the person exercising the highest authority within the Company or his/her delegate.

Manager : Yves-André Bureau
Email: [email protected]
Phone number : +1 819-714-0144
Postal address:
1889 Village Road
Saint-Adolphe-d’Howard, Quebec J0T 2B0

5. Purpose of collection

We collect only the information necessary for the following purposes:

managing requests, reservations and transactions ;
customer communication ;
billing and administrative management ;
improving the site and our services;
marketing and newsletters (with explicit consent) ;
compliance with our legal obligations ;
Security and fraud prevention.

Any new purpose will require additional consent.

6. Consent

We collect your personal information only with your free, informed and specific consent.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us.

For persons under the age of 14, parental consent is required.

7. Means of collection

We may collect personal information:

directly with you (forms, reservations, communications);
automatically when browsing the Site (cookies, logs, technical data);
from authorized third parties (e.g. payment platforms), where permitted by law.

8. Types of information collected

Depending on the situation, we can collect :

full name ;
e-mail address ;
telephone number ;
billing information ;
information related to a reservation or service ;
browsing data (IP address, type of device, pages viewed).

9. Retention, destruction and anonymization

Personal information is kept only as long as is necessary for the purposes for which it was collected or to meet legal obligations.

When they are no longer required, they are securely destroyed or irreversibly anonymized.

10. Safety measures

We implement reasonable security measures, including :

restricted access controls ;
secure hosting ;
regular backups ;
raising awareness among people with access to information.

11. Disclosure to third parties and transfers outside Québec

We do not share your personal information with third parties without your consent, except where authorized by law.

When information is hosted or processed outside Quebec or Canada, we conduct a Privacy Impact Assessment (PIA). privacy impact assessment (PIA) when required and take when required, and take measures to ensure an adequate level of protection.

12. Your rights

In accordance with Law 25 and PIPEDA, you have the following rights in particular:

right of access to your personal information ;
right of rectification ;
right to withdraw consent ;
right to erasure or de-indexing, where applicable ;
right to data portability (where applicable).

All requests should be addressed to the person in charge indicated in section 4.

13. Cookies and similar technologies

The Site uses cookies to :

analyze the performance and use of the Site;
improve the user experience;
ensure certain essential functions.

You can manage or refuse cookies via your browser settings or the tools provided on the Site.

14. Confidentiality incidents

In the event of a confidentiality incident presenting a risk of serious harm, we will notify the persons concerned as well as the Commission d’accès à l’information du Québec in accordance with the law.

An internal incident register is kept.

15. Policy changes

This policy may be modified at any time. Any changes will be posted on the Site with an updated date.

16. Contact us

If you have any questions about the protection of your personal information :

Chez Fun Fou
Email: [email protected]
Phone: +1 819-714-0144